Pro Shop Onboarding

Add to Your Website

Simply insert your pro shop link as a button in your website menu. You can name whatever feels right for your brand - "Shop," "Merch," "Pro Shop," or anything else that fits your style.

Promote Across All Channels

Add your pro shop link to:

• Email signatures
• Social media accounts (link in bio)
• QR codes displayed throughout your gym (I'll show you how to access this in the video)

In your welcome email, you'll find a link to your pro shop members area. Once you're in, make sure to use the 5-Day Launch Success Kit.

This kit includes pre-written:

• Email templates
• Text messages
• Social media captions

Simply copy and paste these into your preferred platforms to bring awareness to your community about your new pro shop. It's a fantastic way to generate early sales and build momentum!

Remember, you can order from your own pro shop anytime! Just shop like a regular customer, and since we credit the profits directly back to your pro dashboard, you're always getting wholesale pricing.

Tracking Your Success

To monitor your sales and profits in real-time, log into your pro dashboard through your members area. Here you can:

• View all your pro shop statistics
• Check the transactions tab for individual customer orders
• Verify returns and exchanges
• Find your pro shop link and downloadable QR code

We highly recommend creating a small display of 1-3 items that you think will resonate with your community. This allows members to see and touch the high-quality apparel, building awareness of your new offering.

If you want to offer try-ons, consider getting S, M, L sizes in a variety of colors for maximum appeal.

Since all items are custom-made, you'll handle customer returns and exchanges. Here's the simple process:

• Look up customer orders on your pro dashboard, transaction tab
• Order replacements from your shop, you always get the wholesale price
• Use returned / exchanged items as display pieces

We're here to support both you and your customers:

We handle all the printing, packaging and shipping right to your customer.

• Real-time production and tracking updates
• Lost packages under $50: We replace free of charge
• Lost packages over $50: We help file shipping claims
• Print issues: We handle reprints within 5 days (just send us a photo)

Note: We only don't reprint when the item would come out identical - meaning the customer simply didn't prefer it. This is why having display items is so valuable!

This is YOUR brand - have fun with it! Show some pride in your logos and designs:

• Order items for yourself and loved ones
• Treat your staff to items of their choice
• Reward community champions with apparel to spread awareness

• Monthly design updates: Submit new designs each month to refresh all or selected items
• Design assistance: Access our vetted graphic designers (optional paid service)
• File uploads: Send print-ready files for free updates as part of your plan

Access our seasonal catalogs anytime to see:

• New styles and trends
• Latest fits and colors
• Sample ordering options

Need assistance? We're just a click away:

• Support area: Message us for email responses
• Pro shop advisors: Schedule calls for personalized assistance with any questions or issues

Congratulations on taking this exciting step for your business! Your pro shop isn't just another revenue stream—it's a way to strengthen your community, showcase your brand, and give your members something they'll love wearing.

We believe in your success, and we're committed to supporting you every step of the way. Your pro shop journey starts now!